![]() ![]() The link you gave there is to the UK BD370 firmware as it is BD370VBA. What was changed in the new software version BD,8,16,693,A? Any fix for audio sync with video problems? The type of inquiry : Software/Hardware updates If you have other questions or concerns, please do not hesitate to contact us again either via email, or by calling our customer service division at 80 at your convenience. If you are experiencing Audio Sync problems you may try changing audio settings to DTS Re-Encode. We’ll be glad to assist you with this situation. We apologize for the delay and any inconvenience you have experienced. We are delighted to hear from you as our Valued Customer. Anyone see the audio issues with a reciever? Here is a response from LG: The latest firmware seemed to have help but Netflix has frozen the box a few times and had to unplug completely. I've had problems with Youtube and even Blu-Ray movies and audio/video sync. I've never experienced any audio sync issues, perhaps it is the way you have it set up or maybe you just got a defective unit. After I did this netflix ran much smoother. You might want to try setting it up as a fixed IP address going into the router. Since you had the same problem as me I am guessing it is a widespread issue and I'm sure they'll correct the problem in another firmware update.but they had better do it fast because I am now without a player.Īs far as the other issues you are having, I haven't encountered those myself. I only bought it 2 months ago hooked it up to my receiver and the audio takes about 10 seconds to refresh when you skip chapters in a DVD also the Netfiix streaming is choppy and I have it hooked straight to my router on a wired 25/15 connection ? and the HDMI audio straight to the tv well the voices don't match up at all is anyone having these problems as well as the new firm ware ? I will never buy anything LG again to tell the truth this firmware is not the only problem I have had. My BD370 is now just a big paper weight I am just thankful I still have an extra upconvert DVD Player. My best of luck to you because I made a call to LG today and they told me that they do not have any older versions of the firmware they told me that they could service the unit if I would send it out to them I have no time for this. I wish LG would just post the firmware upgrades on their website so that I could just download it and burn my own installation disc. Of course this leaves me without a player until the disc arrives. I called the LG customer service line and they are sending me a disc with the firmware on it, hopefully that will fix the problem. The weird thing is that the menus appear normal, the issue occurs during playback (DVD, Blu, and Netflix are all affected). ![]()
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